: No cancellation fee → Quickly contact the customer center before your item are ready
Product preparation and packaging completion (just before delivery)
: Cancellation fees may occur. You can check it by contacting the customer center.
: Cancellation after shipping or if package returned by the customer, initial shipping charges are not refundable. Because the shipping fee has already incurred.
(* When it is returned because you didn't paying taxes to your country's customs.)
(* Almost everything is included if the problem is not caused by us & the shipping company.)
So, there will be a cancellation fee (including the return cost).
Order amount under $100 : cancellation fee $3
Order amount more than $100 : cancellation fee $5~10
Order amount more than $1000 : about 5%
☆ Request for cancellation within 1-3 hour after order is only acceptable with no charges.
Return / Refund
The return/refund request must be made 7 days from the order received date.
Please contact us through the E-mail (firstname.lastname@example.org) for request of the returns.
*Ineligible products for exchanges or refunds
-Any item reported after 7 days over the date of delivery completion
-Any item that shows any signs of usage
-Any item that has been damaged intentionally
-Any item returned without any previous notice or in spite of the return request denied by our customer service.
After confirmation from the cs team, the product will be re-shipped or refunded to you.
You will be refunded to your paypal account back and it might take at least 2 to 5 business days.
*After your order is shipped, some minor deformation or damage of the contents might be caused by the impact of Customs procedures and Delivery process such as Small scratches or package deformation, etc. In this case, the refund or exchange is not available as long as the contents are not usable.