Before product preparation
: No cancellation fee → Quickly contact the customer center before your item are ready
Product preparation and packaging completion (just before delivery)
: Cancellation fees may occur. You can check it by contacting the customer center.
Shipped
: Cancellation after shipping or if package returned by the customer, initial shipping charges are not refundable. Because the shipping fee has already incurred.
(* When it is returned because you didn't paying taxes to your country's customs.)
(* Almost everything is included if the problem is not caused by us & the shipping company.)
So, there will be a cancellation fee (including the return cost).
- Order amount under $100 : cancellation fee $3
- Order amount more than $100 : cancellation fee $5~10
- Order amount more than $1000 : about 5%
☆ Request for cancellation within 1-3 hour after order is only acceptable with no charges.